This Privacy Policy describes how Jayesh Trans Movers ("we", "us", or "our"), operating from Vapi, Gujarat and Ulhasnagar, Maharashtra, collects, uses and safeguards information when you visit our website or use our freight and logistics services.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details — name, phone number, email address
- Shipment details — pickup location, delivery destination, cargo type, weight/volume
- Business information — company name, GST number (where applicable)
- Communication records — messages sent via our contact form or WhatsApp
We also automatically collect certain technical data when you visit our website, such as IP address, browser type, pages visited, and time spent on site (via standard web server logs and analytics tools).
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil freight and transport bookings
- Provide quotes and respond to enquiries
- Send shipment updates, delivery confirmations and invoices
- Improve our website and service quality
- Comply with legal and regulatory obligations in India
- Prevent fraud and ensure the security of our operations
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Transport partners and drivers — to fulfil your shipment
- Payment processors — to process transactions securely
- Government or regulatory authorities — where required by Indian law (e.g., e-way bill, customs)
- Service providers — such as IT, cloud storage, and analytics providers bound by confidentiality agreements
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies — required for the website to function
- Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)
You can disable cookies through your browser settings, though this may affect certain website functionality.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Shipment and transaction records may be retained for up to 7 years in accordance with Indian accounting and tax regulations.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +91 79728-09543
- Address: Gala No 3, Parth Industrial Estate, Daman Ganga Industrial Park, Karvad, Vapi, Gujarat – 396195